Recent Articles

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So What's Your Story?
By Jennifer Hay

Some people are natural storytellers. They describe events and circumstances in a way that captures attention, compels interest, and engages listeners. Storytellers are a direct contrast with those who use language solely for targeted and factual communications. In interviews and professional networking the storyteller has a distinct advantage - the ability to engage and interest people who can open doors and present opportunities.   Read More

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The Two Sides of "Why?"
By Jane Herman

The question, "Why?" can be your best friend or your worst enemy. You can use it to beat yourself up or to make yourself and your life immeasurably better. A simple, "Why?" can engender confusion and despair or it can spark enlightenment and personal transformation. The key is knowing in what context to ask it and when.   Read More

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Alicia Abella: A 'Change Agent' For AT&T, Also a Mentor to Young People
By Joshua Molina

At AT&T, Alicia Abella is widely regarded for her efforts in developing long-distance collaboration tools. In her capacity as Executive Director of Innovative Services Research at AT&T Labs, she led a group of researchers dedicated to eliminating the need for plane travel and other commuting methods that potentially harm the environment or overuse energy resources.   Read More

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In Memoriam: Dorothy Height, March 24, 1912 - April 20, 2010
By Carolyn Leighton

Please take a moment to join me in remembering a great woman who died yesterday, at the age of 98, Dr. Dorothy Height - a passionate advocate for civil rights and women who stands as a role model and source of inspiration for everyone who believes that we are here to make a positive difference in the world.   Read More

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Passing the Technical Torch: Making Earth Day Relevant to Your Company
By Sharon Nunes

In just a few days, the 40th annual Earth Day will be celebrated in schools around the country with students of all ages learning about the environment and what they can do to sustain our planet. Whether classrooms will choose to clean up their school communities, start a recycling program or share tips to conserve the earth's natural resources, improving the environment will be the primary focus.   Read More

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Are You a Victim of the Language Trap?
By Jane Herman

Stressed out, worn out, burned out, overwhelmed... these seem to be the words on everyone's lips today. And everyone is searching for the secret cure to make these feelings go away, to bring more joy and peace into their lives. The funny thing is I believe you already intuitively know one of the key factors contributing to your disquiet - but the problem is that you don't know that you know. Let me be explicit about what it is and then let you be the judge. You decide if it makes sense to you based on your personal experience. I call this key factor the "Language Trap."   Read More