Jen Yates is an Assistant Vice President of Inventive Science at AT&T Labs, heading the Networking and Service Quality Management Research organization. Her team of researchers is focused on inventing, prototyping and driving new technologies and analytics that enable new services, enhance customer network experience, drive new levels of operational automation and address complex cross-layer issues across AT&T's network. Working closely with academia, internal AT&T teams and broader industry collaborators, her team's cutting-edge innovations are widely deployed and used across AT&T's global networks and the broader industry.
While studying for her doctorate in electrical and electronic engineering, Dr. Yates was also a semi-professional musician. As president of the Victoria Youth Symphony Orchestra, she developed skills which positively impacted her current work in networking and service quality management. After receiving her Ph.D. from The University of Melbourne, and Bachelor of Engineering (Honors) and Bachelor of Science degrees from the University of Western Australia, Dr. Yates moved from her homeland of Australia to the United States in 1999 to pursue her career at AT&T.
Dr. Yates has been honored with the AT&T Fellow Award in 2012, the Science and Technology Medal in 2006, the Victorian Photonics Network Achievement Award in 2004, and was named a Top Young Innovator by MIT Technology Review in 2003. Dr. Yates holds over 20 patents for her groundbreaking research in networking.